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How Do Retailers Cope With Pilfering?

I don't know about you but in my little experience, the most threat to a retail business (the world over) comes from within – from the Poorly paid Sales Girls and the mostly ambition ridden supervisors to the rather “smart” purchasing officer.

I am an entrepreneur by nature and would have long gone into the retail business but for one thing, I do not have the time (nor the ubiquitous capacity) to stay all day at any (not to mention all) of my proposed multiple outlets.  Now, this is the question.  How have retailers survived over the centuries?  Especially in NIGERIA!

I know that more Pay/Better Conditions of Service have not solved the problem.  So I need to know where to go from here. 

If you know something or Anything or have opinions on this issue….

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4 answers

can u tell us the solution u came up with?

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Hey, I took a close and long look at these suggestions 4 years ago and the perfect tool is almost here.

The design phase is over and the development phase is almost done. The tests go along with the design and development. I actually asked that question because I need to run a successfull chain of retail shops. So I am almost done with the solution. I hope you would like to visit my locations to see what I have managed to put in place when the time is right.

I'll keep you updated.

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Well, these control measures will work just fine until some members of staff connive to "Move" some good stock out of you premises...

Inventory Control, Sales Records.... I know these can be kept online on a PC/Server such that the business owner can keep an eye on his business @ the click of a button or two...

Does any such solution exist in Nigeria with good support? Big businesses need good support....

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1. Overhead surveilance cameras may help a bit.

2. Unconditional dismissal of an employee for the slightest infringement may deter some.

3. Place magnetic barcodes on items you're selling.  Then have a scanner at the exit.

4. Have somebody at the door to check people as they leave.  For this to work, you must also test the guy at the door for dishonesty from time to time.  Otherwise, he may collude with friends of his and look the other way when they leave.

In general, there's no foolproof way to prevent stealing from a store.  Even major outlets in the most advanced nations can't handle it. 

There are people who make a living stealing from stores.  When I say people, I mean a whole gang who'd descend on a store at the same time.  Each gang member has a role.  For example, one person may try to distract the security guard, another may block the camera's view, another may be watching the door, etc.

If possible, think of establishing a business online.  Preferably a business that does not involve carrying inventory.

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