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How To Attract Customers To My Salon?

A friend of mine started a unisex saloon about a year ago. It went well at first but ended up a flop later on. Her problem was that she did not  know how to handle her staff and customers. She was always changing staff's until the place was closed down. We want to reopen the place, the problem now is that other saloon's have sprung up. I need ideas on how to make the place attract people. She has a good shop with AC and DSTV.

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37 answers

jus give good services

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"First" the salon most be in a good site position to attract customers "Secondly" You most have a good staff.

This staff of yours most be a qualify in making hears and farst when making it, it help in attracting customers.

Also your salon most be well looking good all the time with a good flowers. etc

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First of all consider your location - it's key. Is your location where there a lot of poor or rich people?

Where you are located will help you know the kind of customers to expect and how to set up your saloon as well as in fixing your price.

Always treat your customers as kings - if possible have their list and go the extramile of knowing them beyond just coming to your saloon.

and lot's more,

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HI FOR YOU TO ATTRACT CUSTOMERS TO YOUR SALON YOU NEED SOME STEP TO TAKE THE FIRST ONE IS TAKE GOD FIRST IN ANYTHING YOU WANT TO DO AND WHAT U ARE DOING THERE TRY THIS AM VERY SURE OF THIS AND AM ASSURING YOU.

2. CHECK THR KIND OF AREA YOU ARE

3. YOU CAN MAKE ATTRACT AND GOOD BIZ STATEGIES

4. I WANT YOU TO DREAM BIG FOR YOUR SALON

5. HAVE A GOOD CUSTOMER RELATION EVEN

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1. Excellent customer service. Employ a girl to make tea & offer water.

2. Always wash towels daily.

3. Clean floors!

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1. design and give well designed posters at car parks, in buses, airport for free

2. design a large billboard

3. good customer service

4. affordable and competitive price

5. set up a blog online and direct people to it , etc

http://romance-gists.blogspot.com

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i've always had this idea of a saloon like i've been seeing on tv as in a place where ideas are born.this can be achoeved by creating an atmosphere that will attract graet minds like having a chess spot and a weekly opinion poll on way forward on current affairs.

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i've always had this idea of a saloon like i've been seeing on tv as in a place where ideas are born.this can be achoeved by creating an atmosphere that will attract graet minds like having a chess spot and a weekly opinion poll on way forward on current affairs.

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All you need is friendly staff that can attend to customer cheerfully. you need to make the enviroment sparkling clean and you too must be a good leader.

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what i will say might be different from what others have said thou they have all spoken well.

First of all you have to work on yourself, in that, for you to be changing your stylists ,it either means that you talk them down i.e you talk rudely to them. Despite the fact that you pay them ,doesn't mean that they are nobody. OR they steal your money.

But the bottomline is learn how to talk properly to them, hold meetings with them, pay them on time, make them feel loved without you loosing your respect.[/color][color=#990000][color=

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1. Staff must be friendly

2. Hair stylists must be good

3. Freebies

4. Advertising

5. Location

6. Competitive and affordable prices

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you need to put a touch of technology into woteva you do.

you could have a website of your salon,

you could also send personalizd sms to your clients to thank em for patronizin u or to folks in Minna telling them your salon is back and better.

you remind your clients that its time for them to re-touch their hair and dtuffs like that via personalizd sms etc.

you keep an e-file of your customers.send em gifts during their birthdai etc.

send an email to gbenga_tk@yahoo.ie

i could do all the mentioned for you.

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@ Greenhope & Funkfaze

Nice one. I learnt from your comments

Nairalanders lets keep the ideas coming, you are all doing a good work.

Cheers

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Not in any particular order;

Low prices, good customer service, discount vouchers for repeat custom, professional hair stylist, offer additional beauty related services, good aesthetics.

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for people to be attracted to your saloon it has to have something others dnt have

u need to employ good lookin, hardworkin, polite and talented hair stylists

ur saloon has to be clean and comfortable

just pray to God sha, he;'s the weather man

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sa·lon /səˈlɒn; Fr. saˈlɔ̃/ Pronunciation Key - Show Spelled Pronunciation[suh-lon; Fr. sa-lawn] Pronunciation Key - Show IPA Pronunciation

–noun, plural -lons /-ˈlɒnz; Fr. -ˈlɔ̃/ Pronunciation Key - Show Spelled Pronunciation[-lonz; Fr. -lawn] Pronunciation Key - Show IPA Pronunciation. 1. a drawing room or reception room in a large house.

2. an assembly of guests in such a room, esp. an assembly, common during the 17th and 18th centuries, consisting of the leaders in society, art, politics, etc.

3. a hall or place used for the exhibition of works of art.

4. a shop, business, or department of a store offering a specific product or service, esp. one catering to a fashionable clientele: a dress salon; a hair salon.

5. (initial capital letter) (in France) a. the Salon, an annual exhibition of works of art by living artists, originally held at the Salon d'Apollon: it became, during the 19th century, the focal point of artistic controversy and was identified with academicism and official hostility to progress in art.

b. a national exhibition of works of art by living artists: Salon des Refusés; Salon des Indépendants

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sa·loon /səˈlun/ Pronunciation Key - Show Spelled Pronunciation[suh-loon] Pronunciation Key - Show IPA Pronunciation

–noun 1. a place for the sale and consumption of alcoholic drinks.

2. a room or place for general use for a specific purpose: a dining saloon on a ship.

3. a large cabin for the common use of passengers on a passenger vessel.

4. British. a. (in a tavern or pub) a section of a bar or barroom separated from the public bar and often having more comfortable furnishings and a quieter atmosphere.

b. saloon car.

5. a drawing room or reception room

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It's salon.

Saloon is something else

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I hope you can handle this truth.

1. Employ a stylist who has gone to a school to learn it, I don't mean University to run the saloon for you while you stay back and watch as an entrepreneur ensuring excellence and fulfilment of your business plan if you have one.

2. Create a system of customers data collection, I mean you create a receipt for payment of your services and in that receipt make provision for data collection like e-mail, phone, and address and once in a while call your customers or send them an e-mail if there is a latest style in town let it be they heard it from you first and if there are little hair services you can give them at home if they don't mind leverage on the opportunity.

3. What kind of music do you like as a person? play it for them

4. Subcribe to DSTV channels that talks about women and fashion. This will engage them and they will always want to have the experiance over and over again.

5. Monitor trend and watch your competitors closely leave your environment once in a while visit other city saloon in Abuja, Kaduna and Lagos to steal what in town in terms of fashion.

6. Operate it as if it is your ministry or calling to make women more beautiful because that is what they want not need.

7. Employ staffs who are sanquine in nature and always allow you stylist manager to do the picking.

8. If you want your staffs to smile, treat customers well and be nice. Let it start from you.

9. Your book keeping and accounting, Don't joke with it. once in a while hire an accountant to go through your books and audit it.

10. Believe, Obey, Have faith and Hope in GOD

Finally Be Happy

Andy Ochumba

Greenhope

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add,add,add and promotionssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

invest more on advert and promotions are very important e.g special offer

get your business a unique selling point, e.g think of something that will make ur service or salon better than others.many more ideas ahead

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Employ pretty stylists and your salon will be full every hour.

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In my opinion,i think you should employ staff that know how to do the work well,not just that they should also have manners and good character,make the place always clean,good music or movies playing,distribute fliers,pray to God for the best(give tithe)and also inspect and take notice of what happens in the salon, good luck!

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Customer service , atmosphere , flyer's and publicity are great. But the key to a great salon is at least one great stylist. Have you wondered about the phenomena of several girls crowded in a hole in the wall salon. Its because word of mouth has spread about the great work done there. Get yourself a really great stylist who will be your second in command , He/she should create a signature look that will help you get word of mouth publicity  required.

Most importantly treat this person very well if possible make them a bizness partner. I have seen a lot of salons fail because they failed to keep their chief stylist happy and they leave . In addition set your salon up so that your chief  stylists are training their successors so that you are also not overly dependent on one person. Lastly , not my call but I don't like the biz model where stylist operate independently in a shop and are jack of all trades . No i think all stylists should be controlled my an office manger and should have a speciality , i.e color, cut or weave. That stops the unnecessary competition and ensures that one stylist is not hugging all the customers and not able to provide the required level of service you prefer for your clientele. Make sure that you stylists don't over book and have a sufficient number of assistants to keep things going. I am sure that there are several websites that can help on running a professional salon. Please ignore all the people calling you to come and develop a  brand with them  . You have to develop a service before you brand it.

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u can reach me on my email address, pamboogie@gmail.com. there i'll give you my phone nos. i live in minna, niger state and i run an ad agency. i might have just the secret recipe u need. u and ur friend sound like u need crazy branding strategies. i'm ur go to girl. expecting ur mail

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Wats the point if those customers come back to see that is thesame saloon they deserted.That will work only if you have done your homework well.

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As a business solutions consultant, i have ideas that will produce the results in less than two weeks. if you are interested email me at motonyvator@yahoo.com.

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in addition 2 all theyv said,if ure a christain,pay ur tithe regularly,n put God 2 test,

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Tank's a lot.I will work with what u've all said.

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customer service1 custoer service and more customer service. plus do a buy 2 get a third free promotion i.e pay for 2 treatment and get 3rd free

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get some big boobed babes with some serious cleavage!!!!!!!!!!!!

that will do it

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make sure you employ well mannered and frienly staff. Thats very important. More important thaan any other thing in a salon. I never go to salons that their staff are not well mannered no matter how good they are

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Print out some leaflets and distribute it.

www.moneysaversforum.com

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The staff you employ must know what customer service is all about. Customers respond more to a friendly staff.

Make sure the staff is equipped with knowledge on the latest hair styles and equipments.

Check out for defects in the other salons where you are situated and try to excel in those areas.

Make your salon more attractive than the others. Use beautiful colors and lighting. It works.

Be clean.

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@yicob.I am in minna niger state.

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Hi you can advertise for free at the Nigerian Trade Centre

     http://www.nigeriantradecentre.com  and you can have your mini website

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Where is the location? Mayb i can be of help cos am into branding.

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