«Home

How To Report A Cheating Petrol Station?

I Need To Report A Cheating Petrol-Station Asap

I'd actually decided for long never to buy into a car from this particular filling station after buying and noticed there was no change in the fuel guage, and couldn't risk going on my planned journey but to go back home and take additional money to buy from another filling station.

There is a way they press the fuel dispenser, that reduce or rather not dispense at all.

I sent someone to buy N25 litres recently but met 20 litres and I was kind of doubting the person but knowing them (Filling Station) for whom they are.

It was so glaring today after buying fuel myself, since the container I took was transparent, one can tell when this particular fat lady was dispensing and when she was just fiddling with the nossle.

Aside from collecting N30 extra for buying into a jerry can, she sold 8 litres instead of 10 litres, though the machine wrote 10litres but I am certain they've ajusted the meter.

Please I need info on any regulating body to call/write/report to asap.

Its just too ridiculous

Thank You

Avatar
Newbie
47 answers

It is my pleasure to inform the house that the Manager of the above mentioned Petrol station (my last post on this issue) walked up to me today and apologised profusely and condemned the act by the attendant. He informed that as soon as he was informed of the aspersion to the Petrol Station he investigated and the culprit was immediately dismissed. Today I confirmed the pump settings are correct without any tweaking. A commendable and proactive meaure by the Manager. Thus the Petrol Station has returned to my good books.

This proves to say that Nairaland has proven very effective. It will always remain the voice of the masses. Nairalanders, Keep up the good job. Cheers

0
Avatar
Newbie

NA TODAY, NA YOU BE THE FIRST TO COMPLAIN, EVEN IBB FILLING STATION SEF DEY DO AM,,,, I AM LIVING IN SADIKU B4 I COMOT 9JA ENTER JAPAN,

AND I KNOW THE STATION WELLA, CUZ I BUY FUEL THERE,,,, I KNOW SAY THEY ARE DOING IT,, CALL YARADIE AND TELL HIM OR IBB AND TELL HIM.

0
Avatar
Newbie

Im quite sure that if there was any element of danger in self service at the EU would have stoppped it,the issue of static electricity has been sorted out in the pump station,but i think the only issue would be that people, will drive off thier car without paying

0
Avatar
Newbie

ok, i will look into it next week when we go for monitoring, please make sure u avoid petrol sations like this.pls everybody should try and study thier fuel tanks,so that you can no when you have been cheated.

0
Avatar
Newbie

The worst feeling station i know generally is TEXACO and the best i know so far is FATGBEMS PETROLEUM along Jakande Estate Isolo Road,there metre is always accurate and they sell for 64 naira per littre,can anyone testify to this ?

0
Avatar
Newbie

there's more than meets the eye to the business of what is called pump calibration

as stated before - what is supposed to obtain is that one takes a 20 litre measuring can and after a series of tsts, ensure that the pump dipenses 20 litres for 20 litres. in reality though, allowances are alwaya made - and these can range from 20.05 to 20.1 litres for every 20 litres.

this is done because selling at the exact 20 litres will almost result in a net loss for thee station dealer -

this occurs in part because of tanker drivers - they almost invariably find a way to siphon 500 litres of product from a 33000 litre tanker enroute to the station. there are also issues at several depots often nnpc depots with miscalibrated loading arms that dispense less than 33,000 litres in to 33,000 litre tankers. this means that the dealer is paying for less than he is due

secondly, the business of ripping off customers cannot always be directly attributed to companies. it is often the greedy station dealers or attendants working in isolation. you can visit a station recalibrate the pumps, and the dealers guys are coming in as you are leaving to recalibrate again.

0
Avatar
Newbie

@ Post,

I experienced same despicable treatment yesterday.

I became a regular customer of this thieving attendants after it was referred by one of our domestic staff as being the best within the area.

Of recent i noticed i paid more and got less.

Yesterday, i made it a point of duty to compute the permutations myself. To my amazement, i was charged N7100 for 64 litres of diesel at N105. I was confused. My car runs on diesel.

I went berserk. I did the calculations and arrived at N6,720 thus a difference of N400 (which translate to personal gains for the attendant). This occured before 7am in the morning. Therefore imagine the wealth that these attendants accumulate from fraudulent practices. Before the close of business the said attendant will be raking within N5,000 - N10,000 or more daily. His salary obviously wont be above more than N25,000.

The attendant profusely condemned the dispenser's meter reading confirmimg that the price was right. I called one of the attendants who knows my face as a regular caller to intervene. He immediately signaled the erring attendant to refund the difference thus a joint act.

Hmmmmm, corruption is deeply rooted in our blood as Nigerians. God help us.

The details of the petrol station are as follows:

Name: ASCON

Location: Akilo, Marketing Road off Ijaiye road Ogba, quite close to Latter Rain Church

Thus Nairalanders beware.

0
Avatar
Newbie

@puskin

I did not mean to sound rude, its just that in the UK and America, you have 2 serve yourself at the Gas station hence my comments,I did that for almost 6 yrs.

0
Avatar
Newbie

Well I have a mobil filling station near by where I stay and I used to inhale different types of strong chemical odour coming from there which don't smell like normal kerosene, petrol, or diesel fuel. I have reasons to believe they adulterate these fuels with some sort of chemicals which sometimes give them different textures and colours (imaging diesel one time looking like lacasera but thick and another time of buying looking like zobo or tastytime which is darker than petrol itself).

There are two ways of filling your container!

1) the use the buttons to set the amount for filling automatically

2) the fill it with manual filling with their eyes on the meter

A man was friendly with me one time and told me to watch the meter while I wanted to buy a N2000 diesel. He fixed it to N1500 on the filling machine and did the rest (N500) manually. He didn't explain why but gave a gesture that he did GOOD! Similar situations happened before and afterward with different staffs there.

Reporting to who is not corrupt is a gamble.

I just want to know which one pays the most: the manual filling or automatic filling?

0
Avatar
Newbie

Call the Department of Petroleum Resources (DPR) on 3200440-9 ext: 50440.

0
Avatar
Newbie

If you also pay attention a bit you will realise his next post explains why the self-serve option will not make any difference in Nigeria.

0
Avatar
Newbie

In my area at Alagbado Lagos. The major culprit is the Oandol Petrol Station almost opposite the Alakuko Police Station, all their fuel dispensers have been adjusted to cheat patrons.

On this particular day, I forgot to by fuel at my usual station and decided to patronize them. N850 fuel usually fills my Jerry-can to the brim, that has been the case for over two years since I started using the container.

But it got just a little above the halfway line when I bought from that station. I felt the attendant did not erase the last sales from the meter before dispensing for me. I took it up with her and I asked for the Manager. I asked them to empty the can into my car after marking the level of the fuel. We all watched while the container was refilled for the same amount. Lo and behold it got to exactly the same level. I had to leave there embarrassed.

Just to re assure myself that I wasn't wrong, I went to my regular station the next day to buy with the same container, and I felt justified when the container was filled to the brim at the same cost.

As a rule of thumb, I have learnt never to patronize any filling station that commercial vehicles do not flock to in large numbers. The yellow buses' patronage is a sure indicator that the station dispenses accurately. These buses, by the nature of their business in Lagos state know all the crooked petrol stations and will avoid them like rabid dogs.

0
Avatar
Newbie

Kindly add the AP filing station near Immigration in Ikoyi. Bought fuel there a couple of times and came up short each time. Now I try to only buy from NNPC in Ikoyi, you cant trust these people (marketers).

0
Avatar
Newbie

Almost all Fuel Stations are guilty of this crime especially the ones operated by independent marketers.I wonder how the DPR will tackle this menace.

0
Avatar
Newbie

FUEL PUMPS: Once the metering system has been tampered with (under-pump), no matter who's pumping it, it will alwayz UNDER-PUMP/short-change/dispense quantity below the paid-for quantity.

0
Avatar
Newbie

@outstrip & erico

Do U think pumping it urself will gv U an accurate measure?

It is obvious U dnt knw anything about fuel pumps.

0
Avatar
Newbie

I am not confusing it at all. What I mean is you pay them and tell them you will prefer to pump. Will they say no because their fingers are more experienced or is there an unwritten rule that customers should not pump because they might "manhandle" the pump

0
Avatar
Newbie

we dont do the pump and go in and pay system here yet

0
Avatar
Newbie

Even if d appropriate authority refusd 2 do anythin @ first, our constant complain wil one day force dem 2 do somethin.

0
Avatar
Newbie

Why can't you pump it yourself. I mean will they stop you from doing that if they are standing right there?

0
Avatar
Newbie

don't waste your time. the person you are taking the report to is a bigger thief than the station. its high time everyone realises that in 9ja cheating and stealing is legal and honesty is illegal. thats what the democratic constitution says. so obey it.

0
Avatar
Newbie

They are the kings of cheats amongst the major marketers.

That's what they are paid to do.

0
Avatar
Newbie

Petrol Station attendants are cheats.

0
Avatar
Newbie

Yes me too ,

i would like to report the OandO filling station in marina opposite Guaranty trust bank

They sell their own petrol for N100 naira per litre which is very disgusting and bad especially when u are buying it to use in your generating set they tell u that ther are charging u for using a Keg/Jerry can when u ask them how much it costs to buy a 10 litres in your keg they tell u N950 which shouldn't be please seun i would like u to do something about this and i like how u are trying to help us out and u show that u are concerned

I think i will make a topic about this

here are the pictures of the filling station,

Even on getting to the station u shall notice that all their attendants are cheeky and very chuby also they mix their engine oil though i don't know how but they do once u buy it u will feel it both the sealed ones and measured ones and the sealed ones have all been tampered u shall notice that the seal of all of them has been slackened i feel they reduce the quantity to refill empty ones and resell for those buying the measured ones

0
Avatar
Newbie

Texaco on Lasu/Isheri road after Iba housing estate at church bustop is also the same.

0
Avatar
Newbie

Cheating at Petrol stations is not new. Anyone (with a conscience) working at such places can easily testify to this.

As earlier said, there is some sort of collusion among the stations and DPR/Weights& Measures to turn a blind eye.

I had earlier posted an issue of this sort on Nairaland a few years back.

An average Lagosian buys 20lts for the price of 25ltrs. This is standard.

The best way to get them is to buy fuel/oil in calibrated containers and you'll hear excuses like "the meter is faulty", "your container/keg has expanded", "your car's fuel guage is faulty-(digital guage o), "the current is low hence the poor dispensing"> I've heard all sort.

I have even been accussed of spying, -can you imagine.

Inaccurate dispensing is only one of the tactics, I have deduced about 8 other styles of cheating and I'm still learning. Just learnt a new one last week. The key is to attain absolute concentration at petrol stations. Don't get distracted in any way. Otherwise,

There is only 1 station in Lagos that sells correctly- that is- NNPC at Ikoyi. All others are cheats. I have done enough reseach to conclude this.

I support the idea of posting pictures of chronic cheaters on NL. Maybe this'll help others ignorant of the dirty game.

0
Avatar
Newbie

Are you very sure with your claims. Because most, if not all Total station don't do this

0
Avatar
Newbie

that is been happening for ages!

0
Avatar
Newbie

Sorry, I meant to say (+) or (-)0.5litres

0
Avatar
Newbie

If I tell you what goes on in the filling stations, you would be amazed.

Believe it or not, the staations and DPR are in alliance and even WEIGHTS and MEASURES.

Yes, (weights & measures) they are the body responsible for calibration of fuel pumps and monitoring the actual amount of product quantity dispensed. There is a margin of error per 20liters dispensed. I'm not 2sure, but I think it is (+) or (-)5liters.

The petrol stations bribe the officials of these bodies so that they close their eyes to their illegal operations (tampering of meters).

0
Avatar
Newbie

a friend of mine just confirmed that its a well known thing with the Filling station the poster reported. AP along Okota Isolo rd is also a culprit. Their meters are adjusted to short-change.

0
Avatar
Newbie

I would advise you visit go to DPR physically to lay the complaint, not too sure they would respond to emails,

0
Avatar
Newbie

Total on Lawanson road is also a culprit.

0
Avatar
Newbie

Major or Minor, they are all the same, except some selected few, like Mobil @ Obanikoro, close to Anthony Village (maybe I was lucky the owner was around)

AP after Mushin going towards Olorunshogo is also a terible place to buy fuel

0
Avatar
Newbie

this is actually true.

i Experince this at texaco filling station at adekunle yaba. it was a total fraud. the guy was just smart but i no that one day, he cannot be smarter than himself.

To full up my car tank normally will cost me 4k at N65 per liter. but that day i decide to buy 3k fuel to my car. After i drove off the filling station and wait for about 5min driving. I realize my fuel indicator does not even get to half tank, meaning the petrol attendant sold just about N1,800 to my car. i was so mad but could not go back there. i promise myself i will never buy fuel there again.

General Advice

When next you buy petrol in any filling station, don't be carried away by looking at the fuel pump as its reading. Most petrol attendant will tell you to look at the fuel pump. But pay more attention on his/her hands anytime he/she try to press the fuel holes while the pumping is reading, its stop droping fuel but your money will be reading on the pump.

Now what i do is, when am told to look at the pump, i refuse but start looking at the operator hands, there he/she will be suspicious and think you already no the trick, from there they will not try to cheat.

0
Avatar
Newbie

@ poster

thanks alot, exactly same happened to me last wk monday on my way to Aboekuta via Sagamu,i bought fuel at a filling station at the suburb after Ikorodu (ogijo) on your way to sagamu,A Texaco filling station,while i tot major market dont toil wt their meter but i was wrong , i had 10 litters sold to my car instead of 15 litres,am visiting that station with my camera tomorow , hoping to make an officail report too

0
Avatar
Newbie

this kind roadside petrol station, abeg no dey try am o!!!

0
Avatar
Newbie

sfi_ea , thanks for this your step, if all Nigeria emulate this let us see how corruption will not end or highly minimized in this country.

0
Avatar
Newbie

here is their link http://www.dprnigeria.com/home.html

this might help others to take action

And I hope to see the likes of Sanusi taking over all these Government offices/bodies

0
Avatar
Newbie

uhmm , Thanks for the "DPR's" hint

got their link online, will be talking to them shortly.

I believe the step I will take will not allow "bribe" taking

0
Avatar
Newbie

report to/petition DPR. its their job to monitor outlets. note however that the word is that their officials collect settlement to look the other way.

0
Avatar
Newbie

Thanks though, but a call or mail I think will be better, we are in the IT age.

cos I will continually bombard them until they inspect and perform.

Thanks once again

0
Avatar
Newbie

Just go to the Head Office Department of Petroleum Resources on Kofo Abayomi Street, Victoria Island and lodge your complaint. They will take it up from there and pay the station a surprise visit to verify your claims. If the pumps are found to be under-dispensing, they will be sealed off instantly!

0
Avatar
Newbie

I need the telephone, email or physical address of the regulating bodies please.

0
Avatar
Newbie

Its the General petrol station on Sadiku Street, (galvaniser) Ilasamaja, off Apapa Oshodi Express way

0
Avatar
Newbie

Take a picture of the station, write down the address, and post it here for the world to see.

0
Avatar
Newbie
Your answer
Add image

By posting your answer, you agree to the privacy policy and terms of service.