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Somebody Emptied My Bank Account: Are Banks Safe Afterall?

A very unpleasant thing happened to me on Tuesday, two weeks ago. I went to the ATM to get some money from the vey little I had in my account. I placed my order but what I got instead of the money was ' you have insufficient fund in your account'. I called my bank (UBA) immediately to get details of my account and I was told that I had withdrawn all the money I had the previous day from the ATM at Ibro hotel, Abuja. Never been to the hotel!!

That was when it dawned on me that I had been robbed. How they did it still remains a mystery to me 'cos nobody ever had access to my ATM card. But the same card was said to be used in withdrawing every kobo from my account. Too bad, especially for someone who is still struggling without a steady job. I have written to the bank and they say they are investigating the matter. What is the world turning to? What is becoming of this country? Why do the helpless and innocent continue to be cheated? Why me?? Untll it happened to me, I never knew such a thing could be possible.

Is the bank or the ATM safe afterall??

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49 answers

I WAS EQUALLY SCAMMED WHEN A FRIEND BROUGHT THE NEWS THAT HE HAD WON

1 MILLION NAIRA MTN PROMO. SINCE HE HAD NO ATM HE BEGGED ME TO FILL MY

ACCOUNT DETAILS WITH THE ATM LOG IN DETAIL.

IT WAS THE MADDENING MESSAGE THAT MONEY HAD BEEN WITHDRAWN FROM

MY ACCOUNT. MY ACCOUNT WAS EMPTIED OGBUI.

WHILE I WAS IN ILORIN SOUNDLY ASLEEP.

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No2Atheism . You made sense there. one account should have ATM while the other not, especially savings account. i advise every one not to activate your savings account with ATM.

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1. Spread your money around

2. Never purchase anything from an online nigerian website, because even the international corporation ones are struggling with issues of security, hence imagine how porous nigerian websites would be.

3. Always operate a savings and current account make sure your current account has the less money and is the only one being used for ATM cards.

4. Electronic money would always be a problem, simply because it was created to allow Bankers to easily create money out of thin air, steal money without paper trail or transfer money undetected. Hence it always has loop holes. Do not let anyone deceive you into thinking that it would get safer. Fraudsters would always be ahead of the security, because they always have insiders within banks giving them information.

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dhaewood, Mr man, this is not Job section. You should post this at job section. Mr man don't Deceive people, we have heard of this. there is fraud somewhere, readers beware.

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kalmebad, i am sorry to have delayed to reply your question. The account is Savings account FirstBank.

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people, dont get it wrong, IT HAPPENS EVERYWHERE AROUND THE GLOBE

these crooks dont discriminate, if you have millions or just kobos, they will take it ALL.

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Did you receive sms or email alerts for the withdrawals from your bank?

I was debited recently for a transaction i entered online (Ever heard of pinreload.com) and until i received an email from my bank i'd forgotten i paid for that service.

Meanwhile, i'm still thinking its a scam cos i've not got what i paid for five days after.

My ATM card has also not dispensed cash since then, could pinreload.com have emptied my account?

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@poster.

visit this thread as it may help

http://www.nairaland.com/nigeria/topic-276772.0.html

never trust anyone, Not even that security man in uniform.

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Really sorry to hear this. Nigeria just keeps slumping.

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dis' indeed a sad story

Lack of security is one of the major problems we have here in Nig. I want to believe that bank operators are into this one.

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@Tha Dude

I support your suggestions, but lets not relegate ourselves to the 20th century because of fear. I think a few cautious practices can still make ATM cards useful

1. Your ATM Accesible bank account should not contain you life savings . You should have two accounts Checking (ATM Accesible) and Savings (can only be withdrawn from with a Cheque book. Your ATM account should only contain small change for day to day expenses

2. Be cautious when using you ATM in public

3. Do not provide ATM information to anyone except your banker (yes not even your PAPA), and watch what websites you use your card on

This way if you are a victim of fraud , the impact is reduced. ATMs/ Debit Card are a convenience , hopefully Naija Tech will catch up so that , bigger transactions are safe as well

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Sorry ooo, some people are heartless sha. pele

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That's Nigeria for you; infact i can see a time when a bank will tell you that you never had an account with them.

And that is exaclty why i dont have a single account in Nigeria.

Nigeria comes up with no technology or innovation but when one is introduced,they learn how to hack\break it in 24hrs.

You people Goodluck sha.

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these scams are as old as the world and now that any crooks in the planet are in on it, you are hearing about it. before scammers usually preferred to have the details of rich card holder so that they can get rich quick but now there are so many of them that they go for ANYBOD AND EVERYBODY. even a poor person get his account emptied. if you only have 10bucks, they will take it!!!

funny but the Chinese then Nigerians then Russians are the biggest credsit card scammers around.

THIS IS WHY YOU SHOULD NEVER GIVE YOUR CARD TO A WAITER AND LET HIM GO AWAY TO TAKE PAYMENT!!!!!!! 

its called track1 track2 because the magnetic code on your card has two set of digits that have to be entered to be cloned (track1 and 2)

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I'm sorry guys, but there is NO way anyone in the entire bank has access to your PIN.

Also, please note that Interswitch has launched their new chip card - Verve, which CANNOT be cloned.

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I'll let you guys in on this, I once met a guy who brokered me a juicy deal to sleep with men and while they are asleep help him steal their sort code numbers from ATM cards for a 100grand!!Wasnt silly so i didnt take the deal, according to him there's this machine he bought from china which he would use to reproduce that perso'ns ATM card using the code number stolen,and then through that same machine reset your Pin code and clean you out, The scam is nicknamed Track 1,Track 2, Funny name innit?

Anyway,now yall know, keep ur cards safe from chicks and you'll be better off, lol,

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there are different ways a scammer can empty your bank account but the ones that are most popular are:

card skimming: the scammer attaches a small card reader on the cash machine, sometimes so small that you wouldnt even see that its there. when you put your card in, it will read the card magnetic field. they get your pin by putting a small hidden camera on the machine as well. the scammer is always around the corner and get the information AS SOON AS YOU TYPED THEM via bluetooth etc. he can then clone the card and empty your account within 10mins.

always check the cash dispensers before you use them.

card cloning: the scammer give a card reader (as big as a lighter) to waiter, shop assistant etc. everytime, you hand your card over, the shop assistant/waiter will swipe it in the scammers card reader. then he will hand it over to the scammer who will then make a clone of your card and go shopping with it.(he wont be able to withdraw from cash dispenser as he doesnt have the pin)

card stealing: (mostly Europe, US) the scammer stays behind you in the queue at the cash dispenser, when you type your pin, he will place himself the right way so that he can see your pin. then you will get your cash and when you finish and wait for the machine to give you your card back, the scammer will throw a handfull of coin at your feet. they will time it perfectly so that the coins will fall at your feet at the same time as the card will be dispense. you will automatically look at your feet while the scammer will grab your card out of the machine. you will then get back up waiting for the cash dispenser to give you your card back, not knowing that someone already took it and is running to another machine to get your cash out!!!!

picture 1 is the cash dispenser with the scammers skimming device, can you tell?!

picture 2 is to show you the difference and how undetectable it can be

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pele @ poster, you got your card cloned!

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@poster

If your story is true, my heart goes out to you. Just like i tell people all the time, don"t sign up for ATM. You get redemption in developed economies in a timely fashion. In some cases the bank employees are the people stealing your pasos

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whatever happen to innocent until proven guilty? we keep naming all these banks.  hope some of u are not saboyeurs of the nigerian economy?

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I'm an old fashion kinda guy, i have said it in a previous post, its better you'all get rid of your ATM cards and revert to cheque books the old fashion way. Our banks arent equipt to deal with these fraud many of which originates from within the bank, your card info could be sold out to fraudsters by bank insiders in the IT dept.

Banks are suppose to be insured i wonder why their insurance firm are not paying out the stolen funds to card owners. Its too risky to think about using an ATM card. Its like one day u think you have money in your account for a project, the next day you wake up and guess what?, i just lost everything and the bank aint giving a damn!, rather they blame it on you and say you allowed fraudsters to sneak peep your card info. The bad news however is that this is just the begining, these fraudsters are perfecting their acts ATM users are locked in with no escape route, its just a matter of time till you are caught up!!! If you are one of those who think it cant happen to you, then think again! even if you dig a hole and burry your ATM card, you will still be at the mercies of the bank insiders at the IT dept who have access to all ur infos.

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It might have been the Interswitch scam thingy!! Are you sure you did not fill some crazy form asking you for your details online??

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sorry oh, i really feel your pain, but be rest assured that God will double what they've taken cos all hope is not lost.

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Really your card got cloned. Sowi

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I work in a bank over here and all fraudulent charges to your account is refunded to you.  I dont know how it works in Nigeria but surely your bank has a policy of refunding you for unauthorized transactions to your account.

I guess like everything else in Nigeria it will be like trying to nail jello to the wall trying to get your money back.

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Shame people are just too silly and careless when it comes to their finances, they discard recepts, bank statement and bank related documents without any regards of who is watching them, moreover, when people withdraw money from the ATM they do so with no sence of alertness or security,

As a bank worker and seasoned Ex ATM hacker, next time u withdraw you money from the ATM make sure you cover your PIN number, weather people are behind u or not . this website used to be my shopping site

http://www.hackerscatalog.com/Products/Books/Credit_Finances_Scams/index.html ,

have a read then maybe u understand better

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@ chuksme

Suprised such could also happen at FBN? Is that a current or savings account? cus i equally bank with them but fortunately or do i say unfortunately not into this their ATM stuff as i smell things like dis happening from the inception. pls revert back regds to this.

@poster

Sad and i feel you

You could probably have responded to this their Interswitch upgrade scam letters

They dont get tried sending me such mails and i ignore them as always, not only for the reason that i don't use ATM but also for the fact that i kwn they are fradusters.

That could have been where d mistake was made,

I think we all should be more careful, thigs are really happening with all this banks

Just recently my brother sent money (Western Union) , on a friday,before Tuesday the following week, someone has claimed the money at 7.45am when Banks are yet to be opened to customers. Till this moment i spk that money couldnt be traced. We kept wondering wat banks are now turning into as no other person has details except my sis (dis na 4 P.H)

But in all my brother still blames my sis for waiting till tuesday, giving someone the reason and chance to defraud them, We spk abt cool wadada here, poo happens. I pray not to witness such calamity

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Skywalker, i know that because i used to work for a high street bank.

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Dont know how long you have been head of operation but you need to know what's happing in todays IT world.

At least you need to watch the CNN broadcast of how to rob a bank.

You will understand that what you wrote up there are old methods and not in use anymore

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In the case i narrated above, the act was perpetrated about 25 mins after he used the PHB atm near the wharf.

2ndly the alert said the 20k* 5 was withdrawn in lagos at Zenith bank, VI.

the card was in his possession.

so that rules out option 1,3 and 4.

i am also doubtful about option 2 cos the timing between the fraud and his own usage of the card does not seem coincidental.

if they were the type of scammers you are referring to, they did not need to wait for him to use the card before striking.

I have a sneaky feeling that this group of scammers have a mole in the bank.

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poster, i am very sorry to hear this. The same thing happened to me on the 12 March this 2009. i went to deposite money at FirstBank. On the same day i deposited money was the same day they withdrew my cash.

I did not show anybody my ATM card let alone of sharing it with someone.  i have tabled my report to FirstBank, wrote letters and other things. Till date, i have not gotten a reasonable reply, still telling me that they are investigating.

For people who have not experienced this, it is real and happening now as i am writing this, you people should be carefull.

And i wish Government should look into this because it is becoming too common now.

the same week they withdrew mine was also the same week they withdrew my town man the sum of N285,000 at Oceanic Bank.

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U sure about that. As long as the banks prove that the fault was not from thier side.They will never refund a penny. Cases like that are rampant here so that why they tell people to monitor thier account very well

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@Poster

In most countries, bank do refund half of the stolen money, provided you/they can prove its wasnt any fault of yours

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@Poster

Pele o, i'm not surprise at this development at all. Since the salary of the bank workers are getting slashed left and right, someone has to pay. I foresee more incidence like this.

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Please and please. it's just getting rampant in Nigeria. Its a normal thing here in the uk for people to complain that their account has been compromised.

Its not only in Nigeria.Abeg oooo

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Thanks house for your encouraging words. I want to say that I'm very to some extend that I never and will never disclose my card and PIN numbers to anybody, especially the on - line thing. I don't even have many friends that I can suspect. Friends, lets be prayerful, things are really happening. I have even been the one warning my friends and younger ones against any attempt to disclose their card and PIN numbers to ANYBODY. It still beats my imagination how they did it to me. Too bad!!

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ATM scammers have gotten really bad.

They send mails saying they are doing upgrade n u shld fill ur personal details again.U ar just givin them access to your ATM by filling such forms.Also before u use any ATM,LOOK CLOSELY AT IT.sometimes a copier is inserted into the ATM,once u slot ur own card,it just copies all your card details.

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Ever heard of card cloning ? Id theft + impersonation and obtaining a duplicate card ? Well, you can let Michael Akinlaja and his mates inform you the hard way. Must say I was lucky to nip it in the bud when Michael tried to hit me for six.

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our banks have weak syst. The bank wont investigate anything they will keep posting u till u are tired. ATM fraudster are at it again.

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@ poster: it is nearly imposible for money to be withdrawn from your account with your ATM card except there is a compromise somehow.

1. your ATM card was used by someone who has access to your card and PIN.

2. The card holder has released card details to scammers who usually send mails to the suspects to reveal to details cos they are upgrading the software.

3. The card holder have planned with a third party to use card, then go back to the bank to logde a complain.

4. The card holder have decided to defraud him/herself by withdrawing and going back to complian to the bank that money has been withdrawn from his/her account.

5. A bank official might have compromise your card by having all your card details.

All these are statement of facts cos i was once a head of operations in a nigerian bank.

ensure you follow up on them with the investigation cos the culprit might be someone you know.

Good luck.

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it happens.

a friend of mine had 100k withdrawn from his account via 5 transactions.at the time of transaction, he was on a ferry on the high sea heading towards one of these oil installations in the niger delta. the transactions were done in a Zenith bank ATM in V/I. he just used a Bank PHB atm mins before boarding the ferry. while on the high sea, he gets alerts 5 times telling him that he had withdrawn 20k*5.

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somebody in UBA must be connected to this fraud,my friend's money was withdrawn in the same UBA last month,and nothing was done about it.

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I will suggest that you press-on with your complaint to your bank. Most ATM machines record the picture of whoever withdraws money from them.

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nigeria is a terible place. we are very good at doing bad bad things. Good will help us in this naija. my guy sorry and i think u sud change ur bank.

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That was what also came to my mind immediately I read the post. I also nearly fell victim of that mail some time ago.

Maybe the guy had released his ATM info and his ATM had been cloned.

Some ATM machines, like that of Oceanic, take pictures. My younger sister's ATM was stolen a couple of weeks ago and her account drained. But when she complained in the bank, it was investigated and found to be withdrawn by a known person, her school mate, through the picture taken. The girl had been contacted and she's already refunding the amount she withdrew.

But even if the ATM took the picture, it is another thing to identify the person. He/she may be a totally unknown person.

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what a shame - Sorry poster at your loss - The lord will repay u in seven folds

how else can one protect his or her account - would a savings account do.

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I dont think the bank would do anything. Thats all they will tell you.thats they are investigating.

Sorry for your loss man. its happens here also. A friend of mine debit card was used to pay an online regsitration for a dating site and when he told the bank.all he was told was that they are investigating. its 2 months now and its still the same thing they are saying. Unless they catch the culprit (which in most time not visible), banks will not refund the money. They will insist you were careless somehow.

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Sorry abt that brother.

But hope you didn't fill in your Bank/ATM details on any Interswitch website asking you to do so?.

I've been having some scam mails come in my mailbox requesting me to do that and I'll believe a lot of other people have been getting such mails which could utterly result to having your account cleaned up by scammers.

Anyways wish you luck with the investigation

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I will destroy my ATM card and dis-enable its usage. Naija and fraud, its not worth it!!!!!

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