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Visafone Internet Connection! Any Hope?

Has anyone here subsribed to visafone's internet connection services, especially the broadband category. Please share ur experience with us. I'm certain many would like to know.

Thanks.

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62 answers

People have different opinions on this service provider. Some like it very much, but others think it is unreliable. The operator has many plans for you to benefit from. You can either pay per MG or order an unlimited internet connection.

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Expert

visafone is the worst anybody can buy. i just wish i had been told this before i bought the evdo. for me starcomms is the best.

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Newbie

i use visaphone internet in the office but during downloads, i get a max of 65KB/s. On my MTN at night, i get about 200KB/s

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Ilive in sango ota ogun state visafone modem is very good here

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the next step to get back is is simple, dispose that card and get another network, they are still very new at this any wont meet up anytime soon.

i can stand for starcomms and DOPC, i have used both and they are fine

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I really do not know what Visafone is like cos their network fail to connect ever since they changed from bourdex. I've gotten the card and can't even make a call and as well can't browse with it. I've also called their customer care and nothing positive have been done to it. pls if there is anyone who happens to know what i can do next to get back on, pls write with my email : linda_arukwe@yahoo.com (linda underscore arukwe@yahoo.com)

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Dormant is what their air card shows all the time, before i dashed it out

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Hi

Can anyone confirm whether visa phone internet services have improved since the earlier posts?

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Newbie

please don't subscribe to visafone, their broad-band is nothing but local-band

the max you will get on their gold plan is 14 kilobyte per sec. don't even try it

i have 1 month subscription on my visafone air card and i have given it out and gotten starcomms

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WIRINET,

I have the same exact problem!!!! and I found out that the problem with receiving only 1x reception is actually from the card. My collegue and I purchased the same plan, with the same Aircard, the same time. He has no problem with EVDO reception, infact, his hardly flunctuates towards 1x but mine's permanently indicating 1x in use. But when we swop cards, a miracle occurs, i get EVDO without any fluctuation issues while He gets 1x. Infact, if you truely want to confirm that the speeds from the 1x and EVDO receiving cards are not the same, open a youtube video at the exact same time and monitor the stream speed. That's exaclty what i did, not once, not twice but three times, and the difference in strem speed is unquestionable.

Last week i finally found time to visit their GRA Ikeja office to address this problem and the nutjob techi guy there, who obviously doesnt know a nibbe bit about 1x evdo technically issues just messed around with the watcher settings, reinstalled the drivers then returned the laptop concluding that since CNN's webpage could open in less than a minute(even with the recepion stll indicating 1x in use) the problem had been fixed.

ofcourse when i got back to the office, the sitaution was a lot different. They have now advised me to take my laptop/card to their saka tinubu offfice,which ill be visiting this weekend. god help them if they dont give me my money's worth =EVDO plan.

Dont be deceived by the speed you get when you go to any of their offices, its a given the connection would be faster, DUH? What's clear is that they sold me a 1x plan which is ofcourse a couple of thousands cheaper, when i paid for an EVDO silver plan.

Lastly, visafone has not an existing customer care structure, no one, just the people that help you collect your money, these chaps know not more than that, although they pose as customer care personel.

So pls dont just come here to whine, wear your fight boots and match down to the neasrest visafone office and demand that your service be upgraged to evdo, which is what you payed for!!! If they tell you trash, grab them by the nut and then make your request again!!

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Newbie

Visafone really need to do something about the hardware in their modem.

I was fortunate to lay my hands on one of their modem and it was very disappointing.

I noticed complains about hardware and the internet connections kept timing out continually.

They need to solve these problems that people are complaining about or else they may end up packing. Nigerians are no longer in the oldies and only few can be fooled this days.

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pllllllllllllllllllllssssssssssssssssssssssssss, no one should bother wasting thier money to buy visafone internet abeg, it is all rubbish. i regret wasting my almost 20k for nothing. always :Pcuts, very slow and its he sil :Pver package i've got. absolute rubbish.loud hiss.

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hello house

for now Reltel is the best of all with affordable price for the subscription. Is the best just because people have not migrated to it.

I will prefer people should go for MULTILINKS lattest CDMA nokia phone and just to recharge #2oo just to browse all day that is great and the speed is 460kp/s which is great especially at night all so u can make a phone call on the 200# recharge .

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they are birds of a feather,

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thats what am using now, its coopl so far.hope dey jare

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Visafone now in Warri, how is your services. Please update me of your cost on different teriff?

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I honestly think starcomms is the best for now. They have been running their EVDO service for at least a year now and i still get respectable speed. Remember that starcomms has a very high volume of subscribers and are still giving reasonable bandwidth on the EVDO platform.

Personally, i doubt if visafone will be able to equate their performance with their adverts. Even the visafone phone is already having problems. Once it rains, no service. I'm pretty happy with my starcomms EVDO aircard. Now is a good time to get it as they have a promo on and it's going for just =N=7,000.

Remember this sha o. Buying the aircard is one thing, having NEPA to even switch on your laptop is a completely different issue. Get ready to spend an average of about =N=800 a day just to provide yourself with the electricity to enjoy what you have.

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Incagold, please enlighten my people more. May be if they all vote together, this service providers will wake up. Paying almost £91 for a broadband is a joke.

When I am in Nigeria I pay N12,000 to Direct on PC for services that comes on and off.

In UK I pay £12 monthly to AOL broadband. In Ireland I pay Euro 25 (N4,625) to Vodafone for broadband. My UK and Ireland broadband is supremely superior to that of any Nigerian provider.

I put the difference down to the COST OF DIESEL powering the generators, abi? Otherwise there is no justification for such cheating either by Visafone, Reltel, MultiLinks, Starcomms or whoever.

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just for good internet connection, i do not think that most nigerian youths (who are interested in legitimate business) need to disturb our government for jobs again.

there are more than enough information product to sell online.

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please, which of the internet connection in nigeria is the best for now, in term of payment, and service rendered?

i have terrible experiences using reltel and multi-links hand held phones in the past, and the mtn that i am using presently is not linking my nokia n70 to my laptop!

i practically still rely on cyber cafe for my information marketing business!

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lol, bet you got lots of calls!

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i live in portharcourt. starcomms evdo is great if you are within the coverage. the 1x is damn slow. for 1x, reltel is your sure bet.

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The taste of the pudding is in the eating.

But I'd suggest you do a customer satisfaction survey before deciding which ISP to sign up with.

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visa is ok. We use it in abuja. Its aiit. starcomms is d best in Lag tho whn used in d correct areas

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they internet connection now is more effective and efficient than when they were bearing bourdex telecom

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let me be the referee here. looks like its different strokes for different folks. if i were to choose, i'd say go get your visa internet connection. i mean some one is even asking to buy some one's data card.

my broda has one and i use it when i spend weekends with him.

my experience: well no complaints.

but for those who havent had a rosy relationship, i say go to visafone. they've got offices all over lagos.

make your complaint and see what they have to say.

i remember my broda got free 2 weeks internet access abt a month ago for being an early bird subscriber.

dats way to go for a company that values it customers.

we need that kind of competition to make others sit up

and wait a minute, you can travel with your data card to 16 states and enjoy internet access on the visafone network across nigeria.

that's something you cant say for the others who have been here for donkey years.

peace out

gboy

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i use it and its fast. i got it last month and i uased the silver parkage on my laptop. i've used it in lagos and travelled wit it to abuja and it work well and also fast.

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i feel u all the challenge of having a fast and affordable internet access is becoming over alarming but i have decided to find a way out any how

the freedom proxy server software would have been the best option for now no thanks to GLO to stop it, i am not bothered at all we have to get a way out

thanks

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Hello People, I stay in Aguda in Surulere and is desirous of getting a GOOD mobile internet soon on my HP Pavillion laptop. I only know of Starcomms and I think I like them, can anyone tell me the price outlay - from the hardware to subscription pls?

I'll be grateful for an honest/genuine response no matter how bitter. I think I'd rather know now than regret later.

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Newbie

Dude!

Reltel is bad news!!

Got the mobile a while back, worked for 2months then blank! surely there was reception, the network bar was full but it would take forever to recharge a card- atleast 2hrs!!

and after that the card gets wasted cos i couldnt make a single call, to check the account balance gaan was wahala,

Then i took it to the reltel office in ikeja n the guy there took a look a it, tried his number for like one hour, didnt get thru then the funny thing he said was 'gentleman, it is working?'

i just laughed and dropped it with them, and i wasnt the only one.

So if that can happen over just the phone then you do the maths,

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Newbie

i use visaphone dial up, the speed is ok, but the charges arent,

since visaphone acquired bourdex, they hv introduced a lot of changes, some are not so good.

pay as u surf is like 55k/kilobyte, n thtas on the high side, n u cant use ur desktop phone to connect for the mnthly subscription anymore,

u gotta buy an aircard or usb modem, n that is an additional cost!!,

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Guyz. i Use Starcomms Evdo Network. and Seriosly I am Always Impressed.

I download At Speeds Of Sometimes Almost 100kbps.

Seriosly.

Starcomms EVDO Is Da Best.

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My brother to be frank, most major operators like starcomms MTN GLO

Cobranet Swift, Glilat, IPNX are doing there best at the moment

1 the cause of bandwidth must be paid to their international ISPs

when this bandwidth was paid for must of them do not bargain for additional cost

for power, which you and I know that we are now a Generator driving economy

2. our Government is busy increasing the cost fuel and other multiple tax regime is in place now

(water rate, packing rate tenement rate land owner rate sign post tax. in fact we have sit down look

Tax, waka pass tax)

3. cost of transport to power/refuel base stations from place to place Man hour lost in traffic logjam

the truth is that NCC knows about this humongous expenses that's why the keep cool on sanctions

that they should apply.

for example most average home small office users

you paid =N=16,000 for a month internet service + 800 as vat = 16,800

to be honest you Need =N= 25,000 fuel to enjoy this one month

and you must change your Generator Plugs at =N= 300 a month

then engine Oil for =N= 450, depending on capacity and brand of Generotor set in use

rough estimate will being you to =N=50,000 to have a simple Internet service on 2systems per month

now compere yourself with the ISP

that also have to pay staff (from security, cleaners, contract staff to the rest of main staff and managers and directors, don't forget share holders and bribe that is giving to ease some contract and other informal cost of base stations and land rent that goes with it).

how do you compere them with USA, France UK even GHANA AND SOUTH AFRICA has better business atmosphere, must of the ISPs and in fact other coporate organisation in Nigeria has done their best based on our current state of amenities.

our government is the bane for a better life in this County, so face them with the blames.

from Federal to state to local level non has done 20% of their responsibility.

is like blaming a child when his parents are not giving him/her what she need to excel.

that will be humanly unfair, and unacceptable

As I type now some of the are biting their finger as to doing business in Nigeria.

we have the poplation that can make Nigeria Great, But few people in the power house/politic are doing everything to make Nigeria a less great nation.

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My problem with Visafone was even more basic. I just cant find resellers of their recharge cards. That enough discouraged me from pursuing their other products including their internet connection.

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did anyone say broadband in nigeria,

there is no broadband in nigeria, unless someone buys NITEL and maximizes its potential before we can have broad band,

we still rely on wireless when there is FTTH service in some parts of the world,

unless our country changes before we can move forward, some people just like to amass wealth for themselves, as someone rightly put, GREEED!!

thats the cause of our poor internet service in our country,

has anyone tried Thuraya DSL, its good,

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If you need the best in speed and price go for starcomms Evdo now!

i can make you use it on 4systems at a time. at the cost of 24k router

but if you also want a cheap Vsat I dey there too

call or text me on

080 3473 23 23

or mail me your location(s)

samholyghost@gmail.com

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I subscribed to the Visaphone internet about a month ago and i have had a terrible experience. I live on the outskirt of Ikorodu, so my choice was highly limited and i wanted a broadband service. Starcomms signals are strong here but their evdo service does not reach here.

There are problems with visaphone, too numerous to mention, but here are a few.

The broadband (evdo) service is non existent, most of the time it is the 1x service that is on, once the evdo lights up, you download stops until it changes back to 1x. It seems they are still test running the evdo. I Thought that it was because of my remote location that made evdo service impossible, so i took my laptop to their saka tinubu office to try it out. Still i could not find evdo service, Although the 1X was faster as the signals were full, also i met a lot of people with the same complaint. To me it is daylight robbery for someone to pay for broadband and get dial up.

Also their signal can go off any minute, in fact where i am, the signals fluctuates so wildly, that you have to log in again due to service disconnection.

The most annoying one is even if you have full signals, the service would enter dormant mode and until it leaves the dormant mode you download will be suspended.

Then the customer care is non existent, since i do not have a visaphone line, when i tried with my MTN line, i was told my waiting time would be 36mins, i immediately cut the line and resign to fate.

The verdict is if you do not intent to do any serious work beyond sending email and chatting, then you can manage visaphone, but if you intend to do serious work then visaphone is a no-no.

Finally, the state of service delivery in Nigeria is getting from bad to worse, be it internet, Light, transport, water, everything. we pay exorbitant prices for mediocre services.

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They all suck! We have to open our minds as well as our eyes.

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Reltel wireless dial-up sucks, don't know abut its broadband, don't wana even try, dey r so disapointin

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@ all post

9ja factor all the way!!! Nothin comes into that country that really works the way it should be. In every disadvantage in 9ja alot of folks are making billion of naira,

MAKE UNA LEAVE MATTER,

Sometimes i wonder why they overload the network if not GREEEEEED!!!!!

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i use GWL wireless connection and it is very slow. i use the 6pm - 7am thingy but d connection is so bad that u can only browse for like 4hrs in the supposed 12hrs slot.

its so annoying. i need a change but in which other ISP wil i take solace

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no express card slot 4 now.

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Any Idea if Visaphone have support for express card slots?

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  Are you going to use it on Desktop computer? because I will like to sell it with the CardBus Adapter. For more info on how it works with Desktop Computer check:

http://www.nairaland.com/nigeria?topic=133241.msg2258097#msg2258097

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You are so right. I've used starcomms evdo for over a year now. Up till the beginning of the year, it was ok. Now all of a sudden, you can actually cook, eat, sleep and wake up before a page opens. I have resorted to waking up in the early hours like 3am in order to get any decent work done on the net. Promises, promises they all make, all we pay for is shakara.

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I have been using Visafone since they were known as Bourdex Telecoms but I am thinking of migrating to another network. Reason? forget about all those SHAKARA and BOASTING they have been making in their adverts, no change at all. All those claims are bogus and unattainable for now unless in the future since Jim Ovia's Zeneith Bank bought them over. I have always been on 24/7 and what I get as service is to say the least very disappointing. I subscribe for one full month and get logged on for 23days without any explanation. Their customer service is very poor. You pay for updating today and you wait for days to be logged on, no explanation offered whatsoever. Their speed is very slow and most of the time you get logged off and maybe you will not be reconnected for hours, no explanation offered at all. The only thing I know for now that is good about them is their coverage compared to some other networks. they cover the whole South East, South- South, maybe recently Lagos, Kaduna and Abuja. If you are into forex Trading, Studying, Video Conferencing, please do not use them for now untill perharps after their reorganisation

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The reason why you guys think RELTEL is the best now is because there are not much people on the network. Just wait for people to start migrating there, then you will know its the worse of all networks. I once used RELTEL and i got mad one morning and sank the phone inside a sink. Its because there are no traffic on the network thats why. Starcomms still rules for now even if they have their own bad side, but its widely use and a little effective, dont know about Visafone. I would love to know more about them if they are effective, but from what am seeing now, the cost is too enormous.

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Visa fone ko, master card ni, i use starcomms 1x cdma and it browses at 6k per second. At night, it changes to 9 kb per second. Do you know what you can do with all that precious time it takes to open 1 page? You can boil beans, watch 2 episodes of second chance and probably escort ur friend down the street. Nobody does it better than starcomm, lol

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reltel is good and is fast but someone stole my laptop and my internet what do ido ?

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