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What's Wrong With Starcomms Internet?

dont know whats wrong with starcomms has any body tried downloading with it cause its very frustrating . tried downloading a file of 48mb and its going to takr days.is any 1 having the same probs with me

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31 answers

starcomms is generally bad in all areas except Ikeja & v.i from my experience

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Ok but pls how am I going to do that? Please explain

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why not try out your starcomms with wifree VPN it might paid off you kniw

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What is wrong with starcomms, will they ever come back? PleaSe I need answers

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@earthrealm, do bourdex cover PH very well cos i went to their office about a yr ago and them seems to cover selected part of the town and my area (Ada-george) was not covered by thier network

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try bourdex, aka visafone, hv been using it 4 a while now, n i am happy with it,

its not as if its prob free, them dey get their glitches once in a while,,,but it is usually resolved within days n their customer service responds asap, unlike starcomms, if u dey ph, their office is in evo rd gra

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Thanks somze and dayooye. I have a feeling I will just end up selling it but I will look into getting an accelerator and at some of your other suggestions first.

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The only thing that got u guys into this is 'consultation / review.

I mean get to knw frm pple dat use nd can say satisfactorily that d speed is good/massive.

ok, i use Starcomms Evdo, with no doubt d conectn speed is awesome.Hw, i get up to 158kb/s speed nd u can only get 2 knw dis using a downld manager. i was able to take a snapshot of my speed.

well, true there r downtimes. . .there was dis time when d connectn jst trips frm Evdo to 1x nd i was like, WHAT?! dis continued 4 like a week. i cald cuCare nd they i advisd i go 2 em office, which i did. the only thing d 'engineer' did was to create a new netwrk connectn, :gush: plenty nonsense! wen he was tru i had 2 sit nd browse @ thier office 2 b sure b4 leaving, nd well it was all cool.

Bt 2 cover it all up i use it @ Allen,ikeja nd 5 other PC r connected on a wlan. my total dwnlded files in a mnth is up to 12gb+

*Locatn is a major factor (do u xpect em to offer crap service in Ikeja.)

-Peace!

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sorry fellows for the problems you encountered with most dialup in nigeria, i have been receiving countless calls from clients too. anyway using an internet accelerator helps sometimes ( www.onspeed.com, www.arteraturbo.com ) they are quite helpful, those companing for blocked sites can use it too because it changes the ip address to dat of united kingdom. its diff from proxy sites cause after installation you browse normally without having to enter desired web adress into the proxy site. but honestly i recommend broadband connection for those who want to download lots of files from the internet. i use direct on pc unwired broadband modem. ok. and the download speed is wonderful. (oyeniyioladayo@yahoo.com, 08023461887)

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I'm sorry about your predicament . . . This is Nigeria where the consumer has no Legal protection and is a slave of experience.

The problems you encounter are from the signal strenght in the area. Starcomm probably did not advice you about this. Their coverage is obviously not strong enough in their area. Best you can do is get a signal booster . . . well which is additional cost. Or get someone you can offload the package to and recuperate part of your money.

I wish I could tell you of a cheap (or even reliable) broadband option in Nigeria but the truth is that is all a myth here. The best of them are mostly sporadic and have downtimes everyday. The speed - both ways - too are nothing to write home about.

Do some research about MTN and Glo broadband options.

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I heard a few negative things about Starcomms before I signed up but friends suggested that their services might be better here in Abuja and to give them a try. Also, Multilinks wasn't taking new customers at the time because of upgrades. Starcomms advertises the 3G EVDO as broadband but you're right, it isn't. It doesn't matter if I surf during business hours or at 2 am, the connection is always slow.

Before signing up I asked if the service was in my area and they told me it was. But the broadband signal usually is not available and I almost always have to switch to 1x which is dial up speed. When I'm lucky enough to get the broadband signal it disconnects me after a few minutes of use. Another problem: the starter kit (which cost N23,500) came with 250 hours. There is a clock that shows how long you have been connected but there isn't anything that shows the total amount of time spent on your account. You're responsible for adding this up. Every time you visit a technician (which is often), they are going to use your account and the time they spend will not be credited back to you. Seems unfair considering all the problems come from their end. With a real broadband connection, I wouldn't need to use more than 50 hours in a month. But with Starcomms I can spend hours without accomplishing a single task. I can't believe they have the nerve to charge people N15,000+ a month for this. People pay less than half of what Starcomms is charging, for faster and reliable connections, in other countries. There are even places where you can browse for free. Here, it seems like businesses can say whatever it takes to get your money and they are not held accountable for it. And there's too many companies that cut corners to maximize their profits. Who is looking out for the consumer?

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starcomms cant be broadband surely! ive given up trying to download anything im happy enough if i get uninterrupted browsing for an hour. Its killing me as i work online and it disconnects me anytime it feels like its not helping my business I need a reliable connection here in port harcourt does it exist or should I give up hope even if it is 2008 and even mauritius is developing a whole wifi island I mean why is this country so behind the times?and customer service please dont make me laugh too hard I dont think thats a course thats ever taught in this country.

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Look carefully here, Julery, you would find a download accelerator, http://clik.to/chike

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@ Prof Ade

Okay. You are welcomed

Glad I could be of help.

I believe you should be able to find a way around the problem you still have with the site.

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Dr Dre,

Thanks. I have been able to open the site using one of the options though for some reason I can't move pieces. I'll look more into it tonight after work.

Thanks a lot.

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i agree starcomms is disappointing i do believe that they restrict some sites for reasons known to them my advise

is if u have a choice forget starcomms

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I really think starcomms and there services suck!

they might have been a able to maintain their telephony business but there internet services suck.

has any of you guys noticed that when you are downloading, u can't do nadda!, it's either you are browsing or you are downloading, no room for multitaskingsking or is it just my connect (i use a CDMA_1X wireless card)

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@ Prof Ade

I have sent it again. Please check well.

I used my yahoo mail box this time.

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Dr Dre,

It's not in my bulk mail.  can you please send it again.or i could  give you my number , you flash and i call you?

binatrix,

I don't know oh. and i need to get that page opened asap!

helllllllllllllllllllllllllllllllllllllllllllllp anyone, everyone

ps. whitesoftx,

how do i go about doing that?

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Hi folks,

Its true that Starcomms restricks some sites, I personally, I've experience such problem, but I have a very good relationship with Weblagos CEO and immediately it happens, I calls him and he resolves it. Starcomms blocked some IPs and if you are crucial to visit these websites which does not open, you can use anonymous server temporarily e.g 443proxy.com before it will be ok again. I hope this helps!

=====================

Naija Gurus Rocks! - Watch out, You could be the next Guru of the week! We are Watching you closely!

http://www.naijagurus.com

=====================

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@ Prof Ade

Maybe the mail went into your bulk.

Try and check for it there and let me know if you got it

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Dr dre,

sorry oh. but i just checked my box and it's not there. please can u resend it? or perhaps i could call u?

(see how desperate i am?)

thanks.

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@ Prof ade

Yes I got your mail and I've replied.

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binatrix,

could u please try www.chesshere.com for me please?

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hi dr dre,

what's your e-mail address? i sent a mail to dare_coker at hotmail. did u get it?

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Buddie,

Don't worry it's not peculiar to your link only. Sometime last November/December I was on a site chesshere.com playing chess when suddenly access was denied. Since then I have not been able to get in. I called their helplines and even went through 2 people I know who work there but was just given the run around. Eventually I was told they blocked access to some sites from their end even though they still deny it officially.

I guess thats how they speak our language.

Anyway if you find a solution to your problem, do let me know.

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Contact their customer care line Or Visit any of there Starpoint Offices Closest to You

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Help o!Starcomms has been restricting some sites on my network.Site like

1.Weblagos.com

2.Multinteractive.com

and some few others,noticed this problem is peculiar to my starcomms link only i really need your help

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I use starcomms too, though sometimes, its really bad, but i actually downloaded a 33MB file in 1hr 17 minutes today

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Just download internet download manager

That Should solve ur slow download rate

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Generaly, dial up connections are terrible when it comes to downloading. And if u're actualy trying to download a 48mb file, u better be ready for a nightmare. See if u can download & instal 'download accelerator' it speeds up downloading

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