I just got a job recently and have only spent a week, i got complain from the head that am not cheerful enough as the front desk attendant. I'm still new there and i need to study what is on ground before i know how to do and relate with the people i met there. What and what do you think i should be doing as a new employee to be cheerful enough to their satisfaction? At least i smile & greet everyone there. Please your positive response will be welcomed as am still on probation there and i can't afford to loose the job.