Ok now for frequent air travellers in Nigeria who are looking for better and cheaper deals as per good customer service and low air fares, I believe that the Aero "Fly More For Less" promo is mouth watering and kinda implies that anyone can fly for almost free but how many of us have taken time to go through the booking process online? For those of us who have, you'll get to discover lots of irregularities.
1 - Adults and kids(2yrs - 12yrs) pay the same fare. ask how? 3 Adlts and 1 child pay NGN60000 when you get NGN15000 available. 1 adult and 3 kids pay the same NGN60000 for a one way trip despite the fact that online you see ADT fare NGN15000 CHD fare NGN7427.
2- No Insurance. Now this is the most alarming. When you book online with AERO and you get the low fares ranging from NGN7000, NGN10000 and NGN15000, as you proceed with your booking, you get to the page were you have to select the type of Insurance Cover you need ranging from NGN1500 to NGN5000. Where you select an insurance type, you have to pay the fare you got plus the cost of insurance. Therefore, to fly at the low fare as advertised, you have to select no insurance cover. Now what does this imply? In the event of any mishap or disaster, the airline does not owe you or your family any insurance cos there is nothing to claim.
I wonder what FAAN, NCAA, IOSA and other bodies have to say about this when AERO takes to the air with nothing less than 35 passengers booked on their low fares without insurance policies. We aint praying for another air disaster but where it happens, who will the families hold responsible?
This is a serious one that our FG and all Aviation Governing bodies have to take a closer look at.